So, you’ve elected
to jump head first into the wonderful world of Web.
After all, just about everyone has a site. You may as
well join the craze. You hire a web developer and a
graphic artist to design a professional site that promotes
your business image.
The site looks great. But now what? Who is going to
write the thing and put your ideas into words?
Making sure you wind up with the best possible web
copy is as simple as following these guidelines:
Content is crucial
If you’ve invested in design and left the content as
an afterthought, you may as well just throw your money
away. Powerful – and targeted – copy is what sells your
product or service, not pictures or flashy introductions.
Keep in mind that most people simply scan websites,
with the average visitor deciding in 15 seconds or less
to stay or not. Clever headlines with stimulating text
will grab your readers’ interest. Tight, focused, clear
and concise copy will keep them there.
How tight is tight? Write only about half of what you
would have used in a hard copy version. Don’t confront
readers with long continuous blocks (yawn!) of text.
And use hypertext to split long information into multiple
pages.
To make your text easy to scan:
· Highlight keywords using typeface and color variations
(hypertext links are another way of “highlighting”).
· Use meaningful, easy-to-scan subheads
· Use bulleted lists.
· Stick to one idea per paragraph.
Use headlines
And use them well. Your headlines should be powerful
enough that your prospect wants to keep reading.
Talk up benefits – not product
Describe benefits your potential customer can see, hear
or feel if they use your product. Show that you understand
their issues and how your product addresses those issues.
Write your marketing copy from the buyer’s perspective.
Sorry to tell you this, but people don’t care about
you. They’re on your site because they want solutions.
If you provide a solution to a problem they have, you’re
more likely to make a sale.
Imitation is flattery
Model your website after other successful sites. Visit
other websites and take a close look at what they do
well and what they do poorly. Then, compare your observations
to your own site and make the appropriate changes.
Use testimonials and informational links
People don’t know you personally. You’ll need to convince
them you are who you say and you will do what you promise.
Use accounts from happy customers to convince your readers
that you can be trusted to deliver a top-notch product.
Provide them with other resources and links to articles,
product reviews or survey results to inform them regarding
your product, so they have the facts they need to make
an informed decision and compelling reasons to buy from
you.
Make it easy to buy from you
Many people like the luxury of using a credit card online,
so offer that option. But some people simply won’t buy
online, usually because of fears about the security
of their credit card information. So give them options
and make checkout easy.
Learn the basics of search engine optimization
Powerful web content includes keywords people use to
search for your site. To get a high ranking, your web
content must be loaded with keyword phrases and still
remain engaging to read.
Don’t let your content get stale
As with most marketing materials, it’s easy for your
message to run its course. Maybe you have new products,
employees, clients and awards you’d like to publicize.
A website is a constant work in progress. Build it and
they will come doesn’t apply here. It must be refined
and added to on a regular basis to keep it fresh.
Pay attention to the red light
If your website has been up more than a few months without
sales, take another look at these guidelines and rebuild
it.
Allison Nazarian is president and chief copywriter
of Get It In Writing, a Florida-based company that helps
businesses nationwide harness the power of words to
sell, inform and publicize. Allison can be reached at
561.487.3917 or anazarian@getitinwriting.biz.
Copyright© Get It In Writing, Inc. May be reprinted
without permission of Get It In Writing, Inc and Allison
Nazarian if in full, unchanged format and with complete
attribution to author.
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