Viral marketing
magnifies marketing messages by passing them from user
to user. The message starts small but gradually builds
momentum and effectiveness as more users spread the
message.
The message then scatters to hundreds, thousands and
even millions more users. Hotmail.com is a classic example.
Using viral marketing, it managed to get 50 million
users in its first year of operation. It’s the online
equivalent of word of mouth but spreads quicker because
of the global reach of the Internet. When viral marketing
is combined with other marketing efforts, the results
are enhanced.
Main benefits of viral marketing are:
· Very low cost per acquired customer ratio
· Often spreads to new markets intentionally not planned
for
· Creates enormous goodwill
· Generates excitement
Viral marketing doesn’t self-replicate as the name
might suggest; it’s a totally proactive process. Putting
up a site in hope somebody stumbles across it then forwards
your URL to others is wishful thinking. Viral marketing
requires special tools that stimulate the whole process
namely:
· Refer A Friend services
· Opt-In Newsletter services
Viral marketing has a critical effect on customers
that other website promotion efforts don’t have: it
produces advocates. Transforming customers into advocates
is the best thing that can happen to any business. You
don’t have to try and sell an advocate’s circle of friends
anything, as it’s already done for you.
Once customers reach the level of advocacy, your message
is spread with lightning speed producing your own online
sales force.
VIRAL MARKETING TOOL #1: ‘Refer-A-Friend'
You refer people all the time to places you have had
pleasant experiences with. A movie you liked, restaurant
you enjoyed or country you've visited. 'Refer-A-Friend'
or 'Tell-A-Friend' services simply take this concept,
replicate and adapt it to online efforts. As the name
suggests, the tool involves people recommending their
friends/associates to your website.
Overlooked Fact: Referrals are three times more likely
to buy from you than those exposed to direct advertising.
So it makes sense to cultivate a strong online referral
system.
Refer-a-Friend overcomes probably the biggest challenge
businesses face when marketing online. Let’s look closely
at what happens when somebody refers a friend:
·They forward your website address to their friends.
Trusting the source, the recipient opens the e-mail.
This is the key! Getting your e-mail opened and read
these days is very difficult.
Customers have become more sophisticated in detecting
solicitations like never before with the help of junk
e-mail filters and software.
·The recipient clicks through to your URL.
·They navigate your site and will most likely buy from
you, either immediately or later. But what this has
done is instill in the prospects mind that you are the
company of choice to do business with.
·Their friends eventually buy from you, and forward
your website address to more of their friends. And the
process repeats itself.
The snowball effect this tool creates is tremendous.
Satisfying one customer may result in 2, 4 or more referrals.
Those referrals can refer more, and so on.
What’s even more appealing is it barely costs anything
to receive these referrals – pennies. The magic of viral
marketing is it does the hardest part for you – getting
your message delivered to a qualified prospect and ensuring
that message gets read.
Ironically, it’s a low tech method that produces very
advanced results.
The Author has put together a free resource website
strictly to educate potential and current business owners
about website promotion. You can visit it at http://www.1web-site-promotion.com/
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