If you own a
professional services firm, a Web biography may be the
single most powerful new business development tool you
display in cyberspace – provided Web visitors can find
it and are compelled to read it.
Unfortunately, many firms reduce their bio writing
to the level of boilerplate bland, missing a great opportunity
to tell their stories in a compelling way that actually
builds business among quality prospects.
Unlike large, well-established corporations with decades
of heritage and layers of bureaucracy to guide their
approach to storytelling, you don’t have to hide your
personality behind the corporate brand. You are your
firm. Clients are buying you and your expertise. By
all means, give them something to hold onto. Most importantly,
share measurable results that you achieve for clients.
Clients want to make more money, sell more products
and services, save money, engage quality clients, and
possibly earn reputations as sought after keynote speakers
who command top dollar for their commentary. Use your
bio to show how you make these results reality for your
clients, and quality prospects will be motivated to
beat a path to your door.
Yes, please impress with prestigious college degrees,
decades of business advisory experience, and important
brand name companies on your client list. Then, share
your track record of great results in a manner that
makes prospects want to reach out and take your hand
to journey forward together. Clients want to work with
people they trust, respect, and like. Never forget that.
Here is a stellar example:
Lori Prokop (www.bestsellerpublishing.com), senior
group publisher with Best Seller Publishing, is a 17-year
profit-producing expert in the information and publishing
empire field. She selects authors, speakers and experts
who have a book, training system or business model.
Lori takes those chosen people by the hand and shows
them how to create entire information and publishing
empires…resulting in best selling and celebrity status…and
they own it. Lori has created, written, published and
distributed best-selling books and audio programs for
clients such as legendary business guru Ted Turner,
master motivational speaker Mark Victor Hansen, Network
Marketing Legend Dayle Maloney, and the business training
program “Planning to Succeed” for the United States
Small Business Administration. Unlike others who simply
create ideas, Lori has a proven track record of taking
action to produce massive results.
Tell stories about your proudest career or life accomplishments.
Demonstrate how your counsel helped clients exceed their
wildest performance expectations. Share a quote that
inspires you to do your best work. Reveal something
about the passion you bring to each client relationship
so people will want to meet you to continue the conversation.
And, don’t forget to share testimonials from clients
who have benefited as a result of your wisdom, training,
experience, and overall approach. When a client says
that he makes more money after each conversation with
you, don’t be afraid to put that in writing and post
it to your Web site. Then, you will be in better position
to win new business.
Most importantly, display the bio and testimonials
in prominent places on the Web site so prospects won’t
have to search for the information. The New Client Marketing
Institute (www.newclientmarketing.com) reports that
the bio page is the least visited page on Web sites
today. And it is no wonder, considering how boring most
of them are.
Display a very short bio of 50-100 words in the bio
section that says something very interesting that will
make the professional memorable. Then, put a longer
version in the press room section of your Web site.
For example, Henry DeVries, a marketing coach and writer
specializing in lead generation for professional services
firms and technology service companies (www.henrydevries.com)
reveals on his Web site that he once lost $13,000 in
the last question of the TV game show “Jeopardy.” This
fun fact helps readers remember him. Then, his press
room bio goes into greater detail about his best selling
books on client seduction and self marketing secrets,
his proven ability to generate millions of dollars in
new business, and other important and inspiring details
that demonstrate his ongoing pattern of delivering superior
results for clients.
Being memorable is especially important in “me too”
industries like financial services and banking, where
the people make it possible to differentiate between
companies with a similar mix of products and services.
By all means, don’t be afraid to make yourself stand
out. If you tell your story in an authentic, winning
way, you may attract just the right blend of clients
to perpetuate your firm’s success.
Your Web site can be among the most powerful tools
to bring quality prospects to the door of your professional
services firm. Make the most of cyberspace by sharing
your biographical information in a manner that is beyond
boilerplate and fabulous on every score. This single
act could be among the smartest new business moves you
make this year.
Nancy S. Juetten owns Nancy S. Juetten Marketing, Inc.,
a public relations and marketing communications agency
that helps winning companies tell their stories and
build their brands. She is also the author of the E-Workbook
"Media Relations on a Shoestring" which helps small
business owners and independent professionals earn their
own "ink and air" without spending a fortune. Call her
at 425-641-5214, send e-mail to nancy@nsjmktg.com, or
visit http://www.nsjmktg.com/
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